Opus Clip is the biggest name in AI clip extraction with 12M users. But 29-day clip deletion, poor support, and a 2.4-star Trustpilot rating tell a different story.
2.4★
Opus Clip rating
Trustpilot (1,400+ reviews)
4.9★
POMS rating
Early access users
$29/mo
Opus Clip pricing
Entry plan
What Opus Clip users complain about
Clips are automatically deleted after 29 days — even on paid plans. Creators lose months of work with no warning.
Customer support is widely criticized. Users report waiting days for responses while exports fail silently.
The AI frequently picks low-quality clips — long pauses, cut-off sentences, poor hooks — with no way to understand why.
Reframe quality suffers on multi-speaker or fast-moving content. The AI loses track of the main subject.
Clip count is capped regardless of how much viral content is in the video. You get N clips, not every good moment.
Mobile app is frequently buggy. Many users report the app crashing mid-export on iPhone.
Feature for feature
| Feature | POMS | Opus Clip |
|---|---|---|
| Clip storage | Permanent | 29 days then deleted |
| Telegram bot control | ||
| Clip count logic | Quality-based | Fixed cap |
| Viral score breakdownPOMS shows 5-dimension score per clip | ||
| Credit refund on failure | ||
| Free tier | 3 jobs | Limited trial |
| Any-genre clip detectionBoth work on gaming, sports, podcasts | ||
| AI reframe | ||
| Word-level captions | ||
| Browser editor | ||
| Team workspacesComing to POMS Agency plan | ||
| Mobile appPOMS is browser-first | ||
| Trustpilot rating | 4.9★ | 2.4★ |
Honest verdict
Opus is the market leader but coasts on brand recognition. The 29-day deletion is a fundamental product failure — creators lose their archive the moment they cancel or forget to download. POMS treats your clips as a permanent asset. If clip quality and storage permanence matter to you, POMS is the better product. If you need AI object tracking for sports content at scale, Opus still has an edge.
Where Opus Clip wins
Where POMS wins
3 jobs free. No credit card. No Opus Clip import needed — just paste a URL.
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